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TM 750-245-4
the degree to which personnel aspire to gaining and
rework or can cause a malfunction of an item in the
conforming to these qualities.
hands of its user by accepting a defective item. This
responsibility requires a thoroughly competent, well
d. Factors Required for a Successful Workmanship
trained individual.
Standards Program. There are many factors which will
determine the success of a QC inspection program.
1-8. QC Inspector's Standards
The following is not all inclusive but will give the
This document itself is essentially a set of quality
inspector a broad view of factors required:
oriented standards. "There is no substitute for quality,
(1) Satisfactory working conditions: proper
and  quality  is  proportional  to  the  inspector's
lighting, quietness, temperature, space, clean air, etc.
workmanship." The extra care for superior workmanship
(2) Standard Inspection Procedures (SIP's)
spells the difference between superior quality and
for all inspection operations.
average quality.
(3) Advance planning and scheduling.
(4) Carefulness.
a. Objective. To achieve the necessary inspection
(5) Conscientious, qualified, and cooperative
training, depth of experience, and proficiency for
personnel.
excellence in workmanship.
(6) Consistent and systematic policies.
b. Responsibility.
The responsibility for good
(7) Reliable inspection procedures.
workmanship lies with the commander. The inspector
insures compliance with that policy and his success
(8) Close adherence to procedures.
depends upon his qualifications, attitude, cooperation,
(9) Division of work into elements.
orderliness, and coordination with other activities.
(10) Work simplification and improvement.
Working facilities and conditions are seldom ideal, but
(11) Neatness, cleanliness, orderliness.
thought, team work, and adherence to rules and
(12) Following safety regulations.
procedures will produce optimum safety, neatness,
(13) Understanding job requirements.
efficiency, and job satisfaction for the circumstances
prevailing.
(14) Knowing where to, and getting, technical
help when required.
c. Personnel.  Quality of inspection personnel is
proportional to education, training, skill, adaptability and
(15) Locating  and  correcting  causes  of
personal characteristics. Special training is required and
substandard  performance  beyond  the  control  of
must be as thorough as practicable, whenever new
individual workers.
systems are fielded, or new items are introduced,
(16) Keeping close control over the number
additional training is required.
The most relevant
and kinds of inspection stations.
characteristics for inspection personnel are listed in
(17) Having  ready  information  regarding
table 1-1.  This depicts a suggested rating sheet to
output, possibilities, and goals.
insure the best possible workmanship level.
The
(18) Adequate auditing of operations.
inspection program will succeed in direct proportion to
Table 1-1. Personal Qualifications
Fair
Average
Above average
a. Education
b. Attitude
c. Judgment
d. Self control
e. Experience
f. Skill
h. Responsibility
i. Quality consciousness
j. Safety consciousness
k. Economy consciousness
1-2

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